We strive to maintain the privacy of patient members. Identities of patient members are protected by username and password. In order to respond to a patient report, a Health Care Institution may obtain a patient's name and contact information; however, in their response report, a Health Care Institution may not reveal the name or contact information of the patient to whom they are responding.
We strive to protect the privacy and identity of all health care professionals. The names of health care professionals may not be revealed by patients when reporting their experiences at a health care institution.
We do not share the personal information of patient members with any third party.
All financial information is processed via a secure payment gateway that is protected and encrypted by Secure Sockets Layer (SSL).